Three Star Refined and uniform but homley fixtures and fittings. Clientele aspires to more than a basic overnight stay service and wants modest comfort (bath/shower, food, drink etc.), upscale services offered (reception, drinks, snacks etc.).
Differentiation to two Star: refined materials, larger spaces, "lounge" facilities in the room (e.g. seating area, desk) and in the general lounge area.
Differentiation to four Star: smaller areas, older fixtures and fittings possible if in good condition.

Three Star Superior Given that the hardware is very good, refined and up to date throughout the establishment, Superior denotes a clear "extra" of service provision and services offered, quality tested by a mystery guest check in line with the classification procedures.