Book recommendations

STAHR - Standard der Abrechnung für Hotels und Restaurants (PDF)
Gäste aus aller Welt - guests from all over the world – how to deal with foreign visitors correctly
Personalverrechnung - personnel accounting in the hotel and catering industry
Handbook "Rating-Kennzahlen 24 Branchen im Vegleich" Rating classifications for 24 sectors – a comparison (Press release)